Which quality enhances a leader's effectiveness?

Empathy towards team members significantly enhances a leader's effectiveness because it fosters trust and communication within the team. When leaders demonstrate empathy, they create an environment where team members feel valued and understood, which can improve morale and collaboration. This understanding allows leaders to better address the needs and concerns of their team, leading to more effective problem-solving and decision-making.

In contrast, unwavering confidence might project strength but can lead to a lack of openness to feedback and ideas from others. Focusing solely on authority can alienate team members, making them feel undervalued and less inclined to contribute. Avoiding communication can create barriers and misunderstandings, ultimately hampering a team's effectiveness. Thus, empathy stands out as a crucial quality that directly supports a leader's ability to connect with and inspire their team.