What should you do when you call 911?

When you call 911, speaking slowly and clearly is essential for effective communication with the dispatcher. This approach allows the operator to accurately gather crucial information about the emergency you are reporting. Clear communication can include important details such as your location, the nature of the emergency, and any immediate dangers present.

When speaking slowly, you give the dispatcher time to process the information, especially in urgent situations where every second matters. Clarity ensures that there are no misunderstandings, which could lead to delays in response time. This is particularly important in high-stress situations where fast and accurate dissemination of information can be the difference between life and death.

Other approaches, such as speaking quickly and softly or using technical jargon, can hinder communication and potentially confuse the dispatcher. Keeping your identity secret also poses risks as it may prevent responders from identifying who needs help and where assistance is required.