What is the first step in the seven-step problem-solving process?

The first step in the seven-step problem-solving process is to identify the problem. This is crucial because clearly defining the issue at hand sets the foundation for all subsequent steps. Without a precise understanding of what the problem is, any efforts made in later stages, such as gathering information, developing courses of action, or analyzing options, may be misguided or ineffective.

Identifying the problem involves recognizing the symptoms and underlying causes, enabling you to frame it accurately. This leads to more targeted solutions and helps ensure that resources are not wasted on addressing the wrong issues. In problem-solving, it's essential to start with a clear identification of the problem to create a pathway for effective resolutions.